Uninstalling Parallels H-Sphere Winbox

Parallels H-Sphere Windows software can be uninstalled from a Windows server only manually.

To uninstall Parallels H-Sphere for Windows:

1. Go to the directory [disk]:\Hsphere\bin\
   • Unregister the HSSVC and HsQuotas services by running the commands:

     hssvc /unregserver
HsQuotas /unregserver

   • Remove the HKEY_LOCAL_MACHINE\SOFTWARE\Psoft key from the registry.
2. Remove the hsphere service by running in the command line:

   [WinDir]\Microsoft.NET\Framework\[version]\InstallUtil.exe /u [\hsphere.net]\bin\hsphere.exe

   Where:

   • [WinDir] is a path to the directory where Windows is installed (usually C:\Windows)
   • [version] is a version of ASP.NET (v1.0.3705 or later)
   • [\hsphere.net] is a path to the directory where HSphere.NET is located

     For example:

     C:\Windows\Microsoft.NET\Framework\v1.1.4322\InstallUtil.exe /u C:\hsphere.net\bin\hsphere.exe

3. Go to the IIS interface (Programs -> Administrative Tools -> Computer management -> Internet Information Services) and perform one of the following two actions:
   • If Parallels H-Sphere was set up on the default website, remove the CFG, Urchin, Webshell and MS SQL virtual directories;
   • If Parallels H-Sphere was set up on a separate website, remove the website.
4. Check in the component services on the Parallels H-Sphere website for COM+ applications cfg and cfg/net. To do this:

   Go to Programs > Administrative Tools > Component Services > My Computer > COM+ Applications

   • Remove IIS{Default Website Root//cfg//NET} and IIS{Default Website Root//cfg}.
     In order to remove them, right-click on it and choose Properties, go to Advanced tab and uncheck Disable Deletion option.
5. In the IIS interface re-map default FTP root to the IIS directory (usually c:\inetpub\ftproot):
   • Go to FTP Sites, right-click the Default FTP Site > Properties.

     On the page that appears click Properties, then browse for folder and choose ftproot.

6. Re-map default web root to the IIS directory (usually c:\inetpub\wwwroot):
   • Go to Web Sites, right-click the Default Web Site > Properties.
   • On the page that appears click Properties, then browse for folder and choose wwwroot as shows above on Step 5.
7. Remove the user that was created during the Parallels H-Sphere installation to administer Parallels H-Sphere (by default, it's user HSadmin).
8. Stop IIS service by running in the command line:

   iisreset/stop

9. Remove the Parallels H-Sphere directories from their location: usually C:\Hsphere and C:\Hsphere.Net.
10. Restart IIS service by running in the command line:

    iisreset

Important: Do not delete the <hsphere.net> directory if it contains any of the packages installed. If you want to uninstall Parallels H-Sphere, uninstall all Parallels H-Sphere packages first.