The following example represents the completely formed message with encrypted information:
information is beyond -----BEGIN PGP MESSAGE-----
Version: Cryptix OpenPGP 0.20030205
hQEOA/d04g5fFsn0EAP+LZ+xiV66LWcK/xoRd7aFvUiSnJOZD57hiuACvccPPc2A
eOFELnqdnOcbabXbsG7W7YfYCYfGQzqesOeTfxoO/EX0tB9WGHZ45pZfBYRJC517
F4Olfg0+KES5l1/oEaGgy77jzSPAYfsYDOYnrKW2f0ldIBAk37MnjY4Uk+09I6oD
/3FJxlEF4p2G4lZ1tAFJAHAdgN1TivZQ3cJ24fTd0sFzRbuo2GeirF7jC35Rl7hN
vDwCnqNWIPMpHrs4uAO0svD/nKSDML+LIPCoK9YUr+NKj1ECUyXIAzfNK0Oo8nyN
foNzqe3zfY0148yL0gYtDrKR8SPa+ILQv/30Ke7lr1YdpCo9H+U4dLUBNRLkNveK
Ls9MyuleAd20M0Hlm0mxAMGEK2avjHj0dU+PDi8=
=fHh9
-----END PGP MESSAGE----- the invisible
In the CP trouble ticket center this message will be displayed as:
information is beyond ----BEGIN PGP MESSAGE----secure information----END PGP MESSAGE---- the invisible.
In order to read the encrypted information, click on the link Click here to access encrypted information. Decrypted information would appear in a separate window.
The ticket's encrypted part would not be revealed in the reply message received by the customer:
======== CUT HERE =========
Your support request was answered:
Created: Feb 11, 2004 3:27:45 PM
Last Mod: Feb 11, 2004 3:28:02 PM
Assigned To: admin(Admin Account1)
[Feb 11, 2004 3:28:46 PM]
A: Hello
-------------------------------------------------------
[Feb 11, 2004 3:27:45 PM]
Q: information is beyond | secure information | the invisible.
To learn more about encrypted messages in trouble tickets, please refer to the Providing Customer Support documentation in Parallels H-Sphere Service Administrator Guide.
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